an image of two women doing a job interview for a policy brief about accent bias

Unfair accent bias making hiring harsh on women

ANU researchers have looked into accent bias, asking 153 listeners to rank the employability of different voices. Women with non-Anglo accents were rated as the least employable.

Read time: 3 mins

Key takeaways

1

When Australians assess a voice’s ‘employability,’ accent bias negatively affects ratings for women.

2

Non-Anglo women’s voices were scored as the least employable. Anglo women were the most employable, even above Anglo men.

3

Hiring should account for accent bias. An accent blind process would help.

To assess accent bias, ANU experts played 30 voices to 153 listeners. Listeners rated their employability on a five-point scale.

The researchers noted that past studies of accent bias focused on male speakers and didn’t account for intersections between biases.

In this study, speakers were from diverse backgrounds. Listeners were all native English speakers and tertiary-educated professionals.

Accents only affected ratings for female voices. Women with non-Anglo accents received below average scores from listeners of all ages.

The linguistic background of the male speakers didn’t affect their scores. This means there was double discrimination against only one group: women with non-Anglo accents.

The results suggest that professionals and decision-makers, especially in human resources, need better training to manage accent bias.

Allowing women to demonstrate skill without revealing their accent would also prevent discrimination.

The experts also noted that anti-discrimination measures work best in diverse workplaces with strong cultures of acceptance.

Top image: Léa Jones/Stocksy.

“Women with non-Anglo accents scored below average among listeners of all ages.”

Conclusion
New ANU evidence has revealed a double bias against women with non-Anglo accents in hiring decisions. To prevent discrimination, decision-makers have to consider this in training and recruitment.

Based on the work of ANU experts

Dr

ANU School of Literature, Languages and Linguistics